Best answer
How to tag ConvertKit users when they start a paywall subscription trial in Circle using Zapier?
- Beginner
- 11 replies
Hello! I'd like to set up an automation that connects Circle and Convertkit. When a member of my community in Circle starts a paywall subscription trial, I'd like them to get tagged in Convertkit so I can then set up an automation to send email reminders at end of trial.
Best answer by HilarieBest answer by Hilarie
Thank you! When I tried that, the specific subscription was not pulling up, it was just showing my general Circle community. I may have been doing something wrong. I found a workaround, there is a way to automatically tag members inside Circle when they activate a subscription. I create a zap that triggers a tag in Convertkit when this tag inside Circle happens!
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+6- Zapier Staff
- 6411 replies
Hi there
Welcome to the Community! 🎉
I believe the “New Member Active Subscription” is the right trigger for your workflow here since this trigger works on trial subscriptions. Have you tried using the “New Member Active Subscription” trigger to see if it’ll fit your desired workflow?
Please keep me posted!
- Beginner
- 11 replies
- Answer
Thank you! When I tried that, the specific subscription was not pulling up, it was just showing my general Circle community. I may have been doing something wrong. I found a workaround, there is a way to automatically tag members inside Circle when they activate a subscription. I create a zap that triggers a tag in Convertkit when this tag inside Circle happens!
1 person likes this
+6- Zapier Staff
- 6411 replies
That’s awesome
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗
Hilarie wrote:
Thank you! When I tried that, the specific subscription was not pulling up, it was just showing my general Circle community. I may have been doing something wrong. I found a workaround, there is a way to automatically tag members inside Circle when they activate a subscription. I create a zap that triggers a tag in Convertkit when this tag inside Circle happens!
Hey Hilarie - I’m having the same problem.
I have multiple Tags in Circle for the different paywalls and it Zapier doesn’t allow me to pick a specific tag.
Were you able to select a tag inside of Zapier?
I really appreciate any response.
Thank you
Bridget & Team Freedom Queen
+11- Community Manager
- 7532 replies
Hi there,
Not sure if you’ve already found a solution here but I just came across your post here and wanted to suggest adding a filter to the Zap.
Just thinking that if the trigger you’re using has a field that contains the relevant tag name, then a filter would prevent the Zap from continuing only if that field contained a specific tag. If you’ve not used filters before you can find out more about how to set them up here: Add conditions to Zaps with filters
Hope that helps. Please do let me know if you run into any trouble on that or if you were able to find a different solution. We’d love to hear from you! 🙂
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