Hello Experts !!
Has anyone tried the abandoned cart sms for shopify ?
The functionality seems to be pretty straight forward, but here is where I am having some questions/doubts.
- What is line item support ? is it looking at each item in the cart ?
- If I connect to shopify app will I get the url of the abandoned cart ?
- Do I get the abandoned cart event right away or it comes after some time ?
- are you able to read from zapier the sms opt in preference ? I am guessing no ?
- how are you sending out the sms ? as in, I am assuming best practice is to send it out after a few hours...and not right away. As in after a delay, so after the delay period I am guessing you have to again go check if the customer has completed the transaction ?
All in all, I am guessing a system of record has to be maintined which has
- abandoned cart (guessing u get the phone number)
- after delay check if an order has been placed from that phone number,
- check the sms preference
if sms preference is yes and order has not been placed from that number then send out the text
Thanks a ton for any suggestions ,
