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Sending an email with attachment to Zoho CRM

  • April 24, 2020
  • 1 reply
  • 2219 views

Hi community,

I’m trying to send the Email data along with the attachments through a webook to catch it on Zoho CRM using REST API functin...However, I’m getting the following error.

Any ideas, help is appreciated. Thank you!

 

Moderator note: images cropped and/or obfuscated to remove personally identifiable information.

Best answer by Danvers

Hi @Fausto Batista

 

This is going to be tricky to troubleshoot because there’s something about the webhook that Zoho doesn’t like. You’ll need to take a look at the Zoho API docs to see if you can find why the it didn’t work. 

 

If you can’t see what the trouble is from the API docs, I recommend getting in touch with the Zapier Support Team (through the contact form) to ask them to give you the log of what was sent in the webhook. You can then take that to the Zoho team to ask if they can help you to identify why things didn’t work. 

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1 reply

Danvers
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  • Zapier Staff
  • 3731 replies
  • Answer
  • April 27, 2020

Hi @Fausto Batista

 

This is going to be tricky to troubleshoot because there’s something about the webhook that Zoho doesn’t like. You’ll need to take a look at the Zoho API docs to see if you can find why the it didn’t work. 

 

If you can’t see what the trouble is from the API docs, I recommend getting in touch with the Zapier Support Team (through the contact form) to ask them to give you the log of what was sent in the webhook. You can then take that to the Zoho team to ask if they can help you to identify why things didn’t work.