Hi, I’m trying to create a workflow where whenever a specific case is made, a sheet in Google Sheets is updated.
While the basic workflow is simple enough, I can’t seem to figure out how to specify the case category.
In SF, you can create sub-categories within cases. For this example, the category is maintenance in a specific market. So, “LA-Maintenance.” (I’m having issues uploading screenshots to this post, so I apologize)
When I create the basic workflow, I can only specify “Cases” as a broad object. Can I refine it further so that only Cases that are made in “LA-Maintenance” are pushed to sheets?
Best,
