Place outbound calls via Twilio that get forwarded?

Hi @jadecomputer 

Check out Twilio Studio: https://www.twilio.com/docs/studio

Hi @Troy Tessalone, 

I am doing the same thing as @jadecomputer  but even after configuring the Twilio Studio Flow, the Zap ends after saying the message. How do I connect the Studio flow I created to my Zap?

Thanks

Hi @jjhayar01 

Please clarify your Zap steps that are being used with screenshots, thanks.

Hi @Troy Tessalone, 

Sure. It is basically the same with  @jadecomputer. When a Facebook Lead gets to my Ad, i connect them with Twilio via Zap, Action is to Call Phone and Say a message. Asking them to Press 1 to be connected to an Agent. After the message is said during call, the call ends. 

@jjhayar01

You need to use this Twilio Studio Flow to as the trigger: REST API

Click the (?) to learn more.

In the Zap instead of the Twilio Call Phone step, you’d use a Webhook POST request: https://zapier.com/apps/webhook/integrations#triggers-and-actions

@jjhayar01 

I’m gonna put together another topic with a how to guide for triggering a Twilio Studio Flow via a Zap.

@jjhayar01 

Check out this related topic:

• [GUIDE] How to Trigger a Twilio Studio Flow from a Zap

Thanks @Troy Tessalone