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Avoid creating duplicate contacts in Clio Manage


Looking for some help on how to avoid duplicating contacts when pushing from Lawmatics to Clio Manage.  Anyone have an idea of how to do this?

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3 replies

robschmidt
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  • Zapier Expert
  • 617 replies
  • January 10, 2022

Hi @sburkel 

You should be able to use this action to find or create a contact:

If the contact using the email address already exists, it will not create a new contact, however if doesn’t exist it will create a new contact.


  • Author
  • Beginner
  • 5 replies
  • January 10, 2022

That doesn’t seem to be working.

 

Here’s what I’ve done (because I need to understand every step of the logic… if I’m wrong on something, please tell me):

 

  1.  Matter converted in Lawmatics
  2. Find Contact in Clio
  3. Only continue if email from Lawmatics does not exactly match email from Clio
  4. Create Clio Contact

 

 


Troy Tessalone
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Hi @sburkel 

Perhaps you can post screenshots with how each of your Zap steps is configured for us to have better context, thanks.