The zapier was normally accessing my mysql database but today it stopped working for no reason, I've already tested the remote connection with the workbench software and it's working normally, when I try to connect the database through zapier the message appears in the attachment. My hosting is hostgator and remote access is guaranteed in the control panel
+14Hi
If you need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help
Make sure to check the available help articles for MySQL: https://zapier.com/apps/mysql/help
Just got this from Hostgator but I’m betting this has to do with Zapier refusing:
sure, checking on that. I see that the IP address which you have given was blacklisted because of too many failed connections. I will whitelist the IP address for you. please give me 3-4 minutes on this.
Hi
If you need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help
Make sure to check the available help articles for MySQL: https://zapier.com/apps/mysql/help
Hi Troy, I submitted a ticket to support yesterday but still haven't got a response.
+14Please check your spam/junk folders and/or try searching your entire email inbox for “@zapier.com” to make sure you didn’t miss a response from Zapier Support.
+9Thanks for reaching out,
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