Hi everyone,
I have a particular problem that I managed to fix but I need to know what I could do to avoid this problem going forward.
Background:
- Wordpress Website using WooCommerce plugin for Active Campaign via Zapier.
- Running 3 zaps all on different dates with different AC tags to be applied
- Zapier account is a free version.
- All tested and worked fine when created 4 weeks ago.
- Every Zap is totally separate to the other. Checked and made sure the right tag was on the right zap, all tested and data found.
What’s happening:
- When a sale is made on the website using WooCommerce via Zapier is telling AC to add all three events to each person and adds each person to all three event automations.
What I did:
- I turned off all zaps except the one.
- I then purchased the event via the Wordpress website.
- I checked AC and my email was allocated the correct tag and I was added to the correct automation and I received the correct welcome email.
Help:
Is anyone able to let me know if you can run multiple zaps via the same plugin to AC on a free account. I’m thinking that may have something to do with it?
This problem caused the wrong people to receive the wrong tags, enter the wrong automations and of course receive the wrong emails.
I would really appreciate it if anyone could shed some light on this for me.