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Best answer

Facebook Lead Ads - missing product name field

  • September 2, 2021
  • 1 reply
  • 48 views
A

This post was split from the topic: Facebook Lead Ads - Google Sheet Question

Hi @DanielDolce have you finally managed it? I have the same problem with dynamic Fb ads not showing the name of the product

 

@steph.n @steph.n any updates on this?

Best answer by SamB

Hey @Authos,

Hope you don’t mind but I’ve split this post out into a new thread as the previous one was discussing a missing field in Google Sheets, not Facebook Lead Ads. 

If a field is missing from a Facebook Lead Ads trigger step, pulling in a new sample can often get it to appear in the Zap. We have a guide on how to do this which you may find helpful - My Test Step Sample Doesn't Have My Custom Form Fields

Hopefully that will help to get that missing product name field appearing! :)

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1 reply

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7472 replies
  • Answer
  • September 3, 2021

Hey @Authos,

Hope you don’t mind but I’ve split this post out into a new thread as the previous one was discussing a missing field in Google Sheets, not Facebook Lead Ads. 

If a field is missing from a Facebook Lead Ads trigger step, pulling in a new sample can often get it to appear in the Zap. We have a guide on how to do this which you may find helpful - My Test Step Sample Doesn't Have My Custom Form Fields

Hopefully that will help to get that missing product name field appearing! :)

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