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Best answer

Create New Shopify Order From Airtable

A

I am trying to create a new Shopify order from AirTable, and have the fulfillment status set to “Pending Fulfillment”. However, when I select that option in Zapier and test the order, I get the error message “order Fulfillment status is invalid”. 

I assume that I am doing something wrong as I am quite new to Zapier, so I was wondering if someone else has encountered this issue, or if there is something that I should be doing that I am not that can help me solve this problem?

Any help would be greatly appreciated!

 

Best answer by Brad ForbushBest answer by Brad Forbush

amit_v wrote:

I spoke to the Zapier support team and it seems like a known bug. Unfortunately, no resolution yet.

Thanks for letting me know. I just got mine to work by using the option… “None of these line items have been fulfilled” You can try that. Hopefully it works like it did for me.

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awilson
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  • awilson
    awilson
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7 replies

robschmidt
Forum|alt.badge.img+9
  • robschmidtZapier Expert
  • Zapier Expert
  • 617 replies
  • July 16, 2021

Hi @amit_v 

Can you share schreenshots of your zapier fields that you have mapped so that we can understand where the issue is?

Outliant.com | Zapier Expert
A
  • amit_vBeginner
  • Author
  • Beginner
  • 2 replies
  • July 19, 2021

Hi @robschmidt -

Thank you for your prompt help! I had to wait a few days for new orders to pop in to the AirTable sheet before testing again. Please see below for a list of all the fields that I’m populating along with a screenshot of the error message that Zapier is giving me. Any help would be greatly appreciated!

 

Email

************

Product

************

Product Variant

Product Quantity

1

Product Title

************

Product Price

0

Weight in Grams

Note

Discount - Type

Discount - Amount

Discount - Code

Additional Details

Tags

Location

************

Send Receipt

no

Send Fulfillment Receipt

no

Inventory Behaviour

Decrement Obeying Item Policy

Financial Status

Paid

Fulfillment Status

Pending Fulfillment

Shipping Address - First name

************

Shipping Address - Last name

************

Shipping Address - Company

Shipping Address - Phone

Shipping Address - Address

************

Shipping Address - Address con't

************

Shipping Address - City

************

Shipping Address - Country

************

Shipping Address - State/Province/Region

************

Shipping Address - Postal/Zip code

************

Billing Address - First name

************

Billing Address - Last name

************

Billing Address - Company

Billing Address - Phone

Billing Address - Address

Billing Address - Address con't

Billing Address - City

Billing Address - Country

Billing Address - State/Province/Region

Billing Address - Postal/Zip code

Source Name

EMPTY FIELDS:

Product Variant

empty (optional)

Weight in Grams

empty (optional)

Note

empty (optional)

Discount - Type

empty (optional)

Discount - Amount

empty (optional)

Discount - Code

empty (optional)

Additional Details

empty (optional)

Tags

empty (optional)

Shipping Address - Company

empty (optional)

Shipping Address - Phone

empty (optional)

Billing Address - Company

empty (optional)

Billing Address - Phone

empty (optional)

Billing Address - Address

empty (optional)

Billing Address - Address con't

empty (optional)

Billing Address - City

empty (optional)

Billing Address - Country

empty (optional)

Billing Address - State/Province/Region

empty (optional)

Billing Address - Postal/Zip code

empty (optional)

Source Name

empty (optional)

 

B

@robschmidt @amit_v I’m getting the same error message. No matter what fulfillment status I choose even if I do a custom one I get… “order Fulfillment status is invalid”

nicksimard
Forum|alt.badge.img+11
  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • August 4, 2021

Hi @Brad Forbush!

I think your best bet in this case would be to contact the Zapier support team, so they can dig into your Zaps and error logs.

A
  • amit_vBeginner
  • Author
  • Beginner
  • 2 replies
  • August 4, 2021

I spoke to the Zapier support team and it seems like a known bug. Unfortunately, no resolution yet.

B
1 person likes this
  • B
    Brad Forbush
B
amit_v wrote:

I spoke to the Zapier support team and it seems like a known bug. Unfortunately, no resolution yet.

Thanks for letting me know. I just got mine to work by using the option… “None of these line items have been fulfilled” You can try that. Hopefully it works like it did for me.

awilson
1 person likes this
  • awilson
    awilson
awilson
  • awilson
  • New
  • 6 replies
  • September 3, 2021
Brad Forbush wrote:
amit_v wrote:

I spoke to the Zapier support team and it seems like a known bug. Unfortunately, no resolution yet.

Thanks for letting me know. I just got mine to work by using the option… “None of these line items have been fulfilled” You can try that. Hopefully it works like it did for me.

 

That works.

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