About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Sub-Zap "Missing Sample Data" when looking for calls

B
Userlevel 1

Situation

I use Acuity Scheduling to send a new scheduled appointment to a Sub-Zap. This includes data such as Email, ID, Name and so on. I have to use a Sub-Zap as I have different scheduling options on Squarespace and would otherwise have to create 3 separate zaps, that do the basically the same.

Problem

In my Sub-Zap, when I use the “Start a Sub-Zap”-Trigger and go to Test Trigger, I see only one Call listed with the correct fields I specified but the data is missing and if I call/test/whatever from the parent Zap it doesn’t get updated.

 

 

Would be happy to see this working.

 

Thanks in advance!

icon

Best answer by christina.d 13 July 2022, 03:31

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @bendan 

Good question.

Yes, configuring Sub-Zaps is a bit tricky.

As a workaround, why can’t you configure 3 separate Zaps as you mentioned?

 

What Zaps steps are you trying to use in your main Zap?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
Userlevel 3
Badge +4

Hey @bendan! Just wanted to check in here and see if you had decided to try Troy’s suggestion of using 3 separate Zaps, or if you came up with a different solution?🤔

B
Userlevel 1

To @Troy Tessalone & @TamRazzleDazzle I used as a Trigger Acuity Scheduling, then 2 custom code steps, a date formatter, a PUT request and an email step. But I just use 3 Zaps for now which works fine. Thanks for your quick response 😊

Danvers
Userlevel 7
Badge +12

Hi @bendan! Thanks for letting us know that the workaround Troy suggested was good for you. 

We do know that the Sub-Zaps ‘missing data’ is an issue and I’ve added you to the bug report for that issue, which means that we’ll email you if we have an update. 

christina.d
Userlevel 7
Badge +9

Hey there! I wanted to swing by and close the loop here that a fix was merged for this bug and it’s officially closed! 🎉

Thanks for your patience and keep us posted with any questions.

Terms & Conditions