New trial started. I need to create a Github Issue whenever a new Zendesk ticket comes in that matches a specific view (New IT ticket). However, in the long list of Views I can choose from, “New IT Ticket” is not available. Is there such a thing as a private View that Zapier wouldn’t be privy to?
I have admin access to Zendesk if I need to get jiggy with anything over there.
This part is what was blocking me:
You will need to create a descending by ID "view" in Zendesk with no grouping and select it here
I’m all set now. Hope this helps in the future.
Try creating a new view?
Hi Troy.
I have done this and loaded every possible option, then tried to sort by the view name and the view number. It simply does not show up.
Try loading more results or searching.
Article: https://zapier.com/help/doc/common-problems-zendesk#how-to-create-a-zendesk-custom-view
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