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Zap & Manychat

  • 23 February 2020
  • 1 reply
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Userlevel 1

I am not using Zapier for a long time and I am wondering, is it normal that I have to reconnect Manychat app to Zapier?

This is already my fourth time I have to reconnect and that would say that If I am not aware of that, my zaps are not running.

If I am wrong, please let me know.

I appreciate any help from anybody.


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Best answer by ikbelkirasan 24 February 2020, 03:24

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Userlevel 7
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Hi @Bodul

I haven't used ManyChat before but I've just tried to connect to it in zap. It seems to authenticate via Facebook.

As far as I know, Facebook provides an access token but doesn't provide a refresh token, which means that you'll have to reconnect after the access token has expired. This might be the cause behind the issue you're having.