Question

Workast Error When Assigning to User

Userlevel 1

Hello,

I’m trying to have a Workast issue sent to a user with a workflow. When selecting the user I get a generic error.

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Userlevel 1

Please see the image below.

The space is the new channel created in slack from this workflow (this is step 5), and pulls a date from our GSheet line.

“Assign To:” Is the area where I get this error.

Userlevel 7

+14

@ADMatthews

Are you trying to select from the ‘Assign To’ List or dynamically populate a value using the ‘Custom’ mapping option?

FYI: Workast isn’t showing any incidents today: https://status.workast.com

Userlevel 1

@ADMatthews

Are you trying to select from the ‘Assign To’ List or dynamically populate a value using the ‘Custom’ mapping option?

FYI: Workast isn’t showing any incidents today: https://status.workast.com

I am using the Assign To list of names in our Workast team.

Userlevel 7

+10

@ADMatthews Just checking in to see if you still need help with this?

Userlevel 7

+14

Hi @ADMatthews

Can you provide screenshots of how your Zap step is configured that is resulting in the error?

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