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Sugar CRM Keeps Disconnecting from Zapier

  • 11 November 2020
  • 1 reply



We use Zapier to connect FB LEADS to SUGAR CRM,  but now more often than before. the Zapier - Sugar CRM keeps disconnecting every 6 - 10 leads. (zaps).  It’s becoming a real problem since we are currently running Fb Lead Campaign and we are getting 3000 leads a month, Because of this we need a Full time employee reconnecting this Zaps every  few.

¿Does Sugar and Zapier Get along? ¿ Does Anyone know why this happens, or how to fix it?



Best answer by Troy Tessalone 12 November 2020, 01:16

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Common Problems:

Check your Zapier Task History:

  • Is the Zap resulting in a lot of errors?


Zapier automatically turns your Zaps off for you in 2 situations:

  1. You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
  2. Multiple errors occur each time the Zap tries to run. An email notification will be sent if a Zap is turned off due to errors.

You can also use Zapier Manager to get alerts when Zaps Turn OFF: