Question

Pipedrive Org and Person is not associated to Deal

  • 18 April 2020
  • 2 replies
  • 116 views

Hi!

I have a zap that when a new row is created in a google drive it creates a new organization, a new person and a new deal (in that order).

 

The deal is created in Pipedrive, but it not associated with the organization or the person, despite I indicated the name of the organization and the name of the person to be associated with in the zap:

 

Could anyone help me?

 


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2 replies

Userlevel 7
Badge +8

Hi @eolivier 

Thanks for reaching out- sorry you are running into this issue with your Pipedrive actions!

Could you share a screenshot of your configuration? Additionally, do you happen to be using custom fields? 

We’ll be on the lookout for your response so we can dig deeper!

Userlevel 7
Badge +11

Hi @eolivier!

I wanted to check in with you on this one, since we didn't hear back after our last message. Did you still need help here or were you able to resolve things? Please let us know :)