Not all Facebook Leads firing Zaps?

  • 4 August 2021
  • 1 reply

I just noticed that I have more leads in Facebook’s lead center than have been Zaped (SMS & CRM).  This week the delta is 280 total leads and only 180 of them triggered a Zap.  I have audited the leads and the missing ones are legit and complete.  Any idea why Zapier might be randomly skipping leads on Facebook?  

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1 reply

Userlevel 7
Badge +14

Hi @Billestad 

Make sure to check the available help docs:

FYI: Zap had some issues recently, so perhaps the dates/times of the missing data lines up with those incidents: