I need to integrate Salesforce with Intercom. The use case is as follows:
When an email is sent from Salesforce a new push notification should be sent to the To email address(es) of the Salesforce email, in Intercom.
So if I send the email from Salesforce to email@example.com a User in Intercom with the same email address should get a push notification in the app.
Is this possible with Zapier? I tried using the Send Incoming Message for Intercom but from what I can tell is sending messages into the account related to Zapier, and the same I get from the description of the action:
Send a message from a User into your Intercom app.
I appreciate any help I can get with this use case.
Best answer by DanversView original