About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

How to send the correct quantity

  • 5 June 2020
  • 1 reply
  • 208 views
C

We have 2 courses providers - ‘Course Provider A’ and ‘Course Provider B’

I have setup a zap for ‘Course Provider A’. They supply us with 1 unique course only. The rest of the courses on our website are supplied by ‘Course Provider B’. 

 

When ‘Customer A’ purchases the unique course on it’s own the correct quantity value is sent to ‘Course Provider A’. However, when ‘Customer B’ purchases a variety of courses including the unique course, the correct quantity doesn’t get sent to ‘Course Provider A’. 

If i look at the order log, the qty reads as: 1,2,1

 

Can anyone help me correct this issue please, thank you.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Danvers
Userlevel 7
Badge +12

Hi @chaz! Could I ask you share a few more details about your Zap - what apps are you using? Which triggers/actions?

 

It looks like the information is coming through as line items (here’s a guide on what that means) but we’ll need to know a bit more about the Zap to know for sure. If you could take a screenshot of the action step of the Zap (the ‘Customize’ part), that would be super helpful - don’t forget to obscure/remove any personal or private information!

Terms & Conditions