How do I integrate a custom GPT chatbot into Microsoft Teams chat?

  • 17 November 2023
  • 1 reply

Userlevel 1

Hi - I would like to integrate a newly created GPT into a Microsoft Teams chat. A person would ask a question, and that question would be answered by the GPT. I understand Zapier integration is most likely required, but I can’t seem to figure out if this is possible at this time. 


Any assistance is appreciated, thank you.

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1 reply

Userlevel 7
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Hi and welcome to the Community @Alex023! 👋

It’s not possible to use GPTs within a Zap but you can use Zapier’s AI actions within a GPT. Allowing the GPT to run actions within the relevant Microsoft Team chats. We have some documentation that you may find helpful on setting this up: 

That said, it’s possible to use some of the same Assistants API functionality (not the same as a custom GPT) directly within a Zap. You can learn more about this here: Use OpenAI's Assistants API with your Zaps

Hope that helps to get you pointed in the right direction. Please do keep us in the loop on how you get on with this!