How do I distinguish between "New Payment Received" and "Order Completed" triggers in Zap?

  • 11 November 2023
  • 1 reply

I use for payment processing. Almost all payments received are a result of an invoice being given to a client. It's rare for someone to pay me without me first issuing an invoice.

I'm setting up zaps to handle this.

In Zapier, there are different triggers:

"New payment received" and "Order completed" but I can't tell the difference.

Is order completed ONLY triggered if a payment is due to an invoice?

And then "new payment received" is ALL payments, regardless of whether an invoice was generated?

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1 reply

Userlevel 7
Badge +14

Hi @deelio 

Good question.

Available Square Zap app triggers/actions with descriptions:


  • Orders are related to Commerce.
  • Payments can be linked to Orders.


Square API docs for reference: