Question

Dootloop - "We’re having trouble loading 'Template' data (Access is denied)"

  • 27 January 2022
  • 3 replies
  • 78 views

In attempt to connect Dotloop I have run into a issue of not being able to pull template data.

I have both the paid plan for Zapier and Dotloop.

 

Any and all advice is greatly appreciated! Thanks!


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3 replies

I’m having the same issue.  It is an individual Dotloop account and I do not have templates set up.  I view each transaction separately.  Anyone have insight?  I would like to turn this template field off.  Is that possible?  

Userlevel 7
Badge +14

Hi @Thomas Geib 

You may need to check your Dotloop account settings as indicated in the description for this field.

 

Userlevel 7
Badge +9

@Thomas Geib can you confirm that you’re connected to an individual Dotloop profile? Right now, team, company, and office profiles are not supported on Zapier. 

Let us know!