Question

Create or updated in Bi directional data without duplicates

  • 14 September 2022
  • 2 replies
  • 83 views

Userlevel 1

So, our requirement is

When ever new contact is created or modified

condition 1: Zap to salesforce have to created or modified

Condition 2 : Salesforce to Zap have to create or modified


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2 replies

Userlevel 7
Badge +9

Hey there, @ZAP Questions!

Thanks for reaching out in the Community! I took a quick peek and can see you were able to open a ticket with support - which is perfect! It sounds like they’re needing a bit more context in order to help but either way I’d recommend continuing the chat there. 😊
Definitely feel free to keep us in the loop once ya have this resolved! We’d love to know.

Userlevel 7
Badge +14

Hi @ZAP Questions 

Good question.

Article: https://zapier.com/help/create/basics/does-zapier-support-two-way-syncing

 

Does Zapier support two-way syncing?

Last updated: November 04, 2019

No. Zapier does not support two-way syncing between apps right now. Think of Zaps like one-way workflows.

In certain scenarios, you can fake two-way syncing by setting up two different Zaps that perform opposite actions. For instance, you could have one Zap that creates a new spreadsheet row for every new contact created and another that creates a new contact for every new spreadsheet row.

Note

Be careful not to create a Zap Loop. Learn how to avoid Zap loops.