Question

Connect Shopify to Zoho Books

  • 15 December 2020
  • 4 replies
  • 103 views

Hi everyone,

 

I have tried to connect Shopify to Zoho Books but I keep having the following error while testing:

The create_invoice_v2 could not be sent to Zoho Books.

Cannot read property 'contact_id' of undefined

 

See attached screenshot.

Can anyone help on this?

 

Many thanks

Sonia

 

 


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4 replies

Userlevel 7
Badge +10

@soniad 
Just checking in to see if you still need help with this? 

Userlevel 7
Badge +14

Thanks for providing the screenshots.

I suggest submitting a ticket to Zapier Support so they can investigate further: https://zapier.com/help

Hi Troy, thank you for your answer.

See attached screenshots, I can’t find the Contact ID field

Userlevel 7
Badge +14

Contact ID needs to be a numerical value.

Please provide screenshots of how your Zoho Books Zap step is configured.