Question

ActiveCampaign trigger to Pipedrive actions - name fields from trigger concatenated


I am trying to create a Zap between ActiveCampaign to Pipedrive. The first name and last name are in two separate fields in ActiveCampaign, but when the Zap is ran, it is being lumped together in one field (first name only). 

In the set up section, there is only a Name field and no separate fields for First and Last Name. 

This also happened when I used Full Name from ActiveCampaign. 

 

 


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5 replies

Userlevel 7
Badge +14

@Electriphi Zap 

Try using realistic values instead of “Test 2” and “ACPD”.

Sorry about that. Here is for the same record

 

 

Userlevel 7
Badge +14

@Electriphi Zap

That is a different AC Contact than what you showed in your first screenshot.

Did you have the same results with the data for the AC trigger step in the Zap for this new example record?

 

Here is how it looks like in AC. 

 

 

Userlevel 7
Badge +14

Hi @Electriphi Zap 

Perhaps that’s because there is no space between the perceived first name and last name.

Can you provide a screenshot of how those fields are populated in AC for the Contact?

Example: