Best answer

Account transfer--

  • 18 December 2019
  • 2 replies
  • 278 views

  • Anonymous
  • 0 replies

Hello. 

We tried to change the owner email address on the account and instead it added the new one as a 'team'.. There is a bit of confusion on the account as its also asking to make a payment before the free trial.. 

We have owned the account for almost a year now, it is a paid account.. All we wanted to do was change the email address to Varuna Mehta- admin@lightdigital.ae (remove Mukesh)and transfer all ownership here WITHOUT changing anything on the account. So all zaps and settings to remain the same. Is there a way we can sort this asap please? Kindly suggest, thanks 


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Best answer by AndrewJDavison_Luhhu 18 December 2019, 16:12

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2 replies

Thank you. Just sent an email to them.


Userlevel 7
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I’m tagging @Danvers as they might be able to escalate this quicker - but with something like this, write to contact@zapier.com and they’ll fix this for you. Support is 24/7