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Facebook Conversions Error: Event Timestamp Too Old

  • August 25, 2021
  • 1 reply
  • 301 views

Anyone have an idea of how to fix this error message? Trying to zap to Facebook Conversions for purchases. 

 

Event Timestamp Too Old: The timestamp for this event is too far in the past. Events need to be sent from your server within 7 days of when they occurred. Enter a timestamp that has occurred within the last 7 days.

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi @etarango 

Per the error message, the timestamp must be within 7 days.

FB: “Starting on June 30, 2021, we are also gradually expanding our use of conversion modeling to include it in our 7-day click default attribution setting.”

Help article: https://www.facebook.com/business/help/460276478298895?id=561906377587030

 

ERROR

Event Timestamp Too Old: The timestamp for this event is too far in the past.
Events need to be sent from your server within 7 days of when they occurred.
Enter a timestamp that has occurred within the last 7 days.

 

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1 reply

Troy Tessalone
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  • Zapier Expert
  • 30925 replies
  • Answer
  • August 25, 2021

Hi @etarango 

Per the error message, the timestamp must be within 7 days.

FB: “Starting on June 30, 2021, we are also gradually expanding our use of conversion modeling to include it in our 7-day click default attribution setting.”

Help article: https://www.facebook.com/business/help/460276478298895?id=561906377587030

 

ERROR

Event Timestamp Too Old: The timestamp for this event is too far in the past.
Events need to be sent from your server within 7 days of when they occurred.
Enter a timestamp that has occurred within the last 7 days.