About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25146 Topics

nickgurney
nickgurneyBeginner
asked in Code & Webhooks

Text to Line Item not importing into a JSON array correctly

Hello Zapier Community!I am having a little trouble with adding to a JSON array using line items. In my Zap, I get an array object from a webhook to Clubhouse (https://clubhouse.io/api/rest/v3/#Update-Story). This array can have any number of items in it, and they are all URLs. My goal is to add to this array. In order to do this, I am converting the line items to text, appending the new URL from my trigger, and then attempting to pass that array to a webhook to ClubhouseThe problem is when I attempt to pass that array though the webhook back to the API, I get a “The app returned "Malformed JSON in request body.".” error. When looking at the data, I see that the URLs are all missing the quotations they should be surrounded in. Any ideas on how I can surround the URLs with quotations? Or get the Text to Line Item to include the quotations?Thanks so. much for your help!

3
GetUWired
3 years ago
D
dzhu2005Beginner
asked in Code & Webhooks

Zapier changed the way how to parse JSON

I recently notice Zapier changed the way how to parse JSON data, I have JSON data like:{User:{FirstName:’John’,Address:{City:’Toronto’}}}before Zapier flat data to User_Address_City, but now, first level and second level is fine, but city not able to be find as token. Instead change our data model, is there easy way to change settings and make it work. thanks. 

3
SamB
Community Manager
2 years ago
T
thinker500Beginner
asked in How Do I

Assign lead owner on Salesforce

We have multiple users on the Salesforce account. They all represent a specific office of different cities. We need to create a Zap that takes data from a website form and create a “Lead” on Salesforce. We need to assign a lead owner (Salesforce users who manage all the leads) depending on the city that users have selected in the form.While creating the lead through Zapier, we see only one Salesforce user in the dropdown. That user is displayed as an alphanumeric string instead of the Salesforce user name. See the screenshot below.How can we fetch the other Salesforce users in this dropdown? Or how can we make a Salesforce user as a lead owner?Thank you in advance for the help.

3
GetUWired
3 years ago
V
vacemikaNew
asked in How Do I

Will Zapier automatically double opt-in subscribers in Mailchimp?

Hey, I set up a survey with Typeform with a built-in opt-in and connected it with mailchimp to transfer the mail addresses. Now I wonder how to manage the onboarding process for the new subscribers. Does Zapier automatically do the double-opt-in? And can I create a welcome mail with a promo code included in Zapier, that I give away for signing up or do I have to do that in Mailchimp?Thanks ahead for your help to clarify my questions.Cheers 

3
GetUWired
3 years ago
C
CauseMicBeginner
asked in How Do I

Shopify Payout Tracking & PayPal Transaction ID

We are currently integrating Shopify with Salesforce using Zapier and are running into two issues:  Our finance team would like to be able to sync the payout date to Salesforce so that they can more easily reconcile the bank payouts with the transactions  They would also to sync the PayPal transaction ID over to Salesforce but it doesn’t appear to be accessible from the paid order Zap If anyone has any creative ideas about how to get this data out of Shopify, I’m all ears!

3
AndrewJDavison_Luhhu
2 years ago
B
Ben YmoStudioBeginner
asked in How Do I

Calendly to Pipedrive : creating a deal and matching a person to that deal

Hello ! New on Zapier and creating my first zaps… I am currenly working with Calendly now, and once an event is created I would like to create a deal on PipeDrive, and a person related to this deal. (usually events attrack new people).My question is : With Zapier do I have to create the person and then create the Deal (2 steps) ?... or can I create the deal and directly associate it with the person (1 step)I tried to associate it directly (1 step) but it associates it with a random person even by putting "Custom" and connecing it it to the person who subscribes to Calendly.Thank you for your helpBen  

3
B
3 years ago
L
LaurieAllenNew
asked in How Do I

Run Zap during business hours only?

I’ve read the articles and did my best to follow along...but I think I saw the word javascript and Zap Meta Human and I’m lost!!  I need help or need to hire someone to set up a zap that delays actions until we open at 9am and then stops all action at 5pm.  Monday - Friday.And as an added bonus...we get applications in from every timezone.  I’d prefer the action continue per that persons time zone.  (But that is not essential) Right now I have 5 zaps coming from the same source.  We would have to copy and paste into each one, or I’d have to reroute my five into one zap.  Whichever works.   

3
SamB
Community Manager
2 years ago
L
LimbicBeginner
asked in How Do I

How to insert chart from Google Sheets into Google Slides?

Hey guys!I am trying to find a way to automatically create/add a chart on google slides from a newly updated google sheet. Below is my zap flow :Step 1 : CRM Hook - Trigger : When a new prospect comes in Step 2 : Create a new spreadsheet from template Step 3 : Update spreadsheet row with content from CRM Step 4 : Create presentation (google slide) from templateI am trying to add the chart from the spreadsheet onto the slide. I can’t seem to find an option to do so? Anyone help please? *If I can insert a chart on a slide and be able to change the source of this chart via zapier so it will reflect updated numbers, that could also work.

3
SamB
Community Manager
2 years ago
S
sagoonBeginner
asked in How Do I

Image previews missing in Facebook Group posts

I just created a zap to share to my group when any new post in the page that I manage. It works, but when I view the post in my mobile it doesn’t show the post view. It shows the page name and then a text “View Post”. I have to click on the “View post” to see the post.  When I post the link in the facebook group from the browser it does populates the preview of the post. Any help on this?  

3
SamB
Community Manager
2 years ago
M
ManasaBeginner
asked in How Do I

Woocommerece > Xapier > stripe > Xapier > Xero

Can we integrate Woocommerce with Zapier, then to stripe to zapier and then agin to Zero. Like if a customer orders a product on woocommerce it should talk to stripe and give the order details with money paid then stripe should tell xero the order details and  after the money is credited in Xero. generating a single invoice . Can this be done, if so  please tell us how ?   

3
AndrewJDavison_Luhhu
2 years ago
T
tbgmarketingNew
asked in Code & Webhooks

Using a Webhook to PUT Registrants into WebinarJam

We are using Ticketspice for our event registrations so a customer will fill out the TicketSpice form and create a ticket and order in TicketSpice.  We need to PUT that record into WebinarJam because their ZAPIER integration does not allow actions into WebinarJam. Every webinar with WJ includes a member_id, webinar_id, webinar_hash and api_key.  I believe this information is inserted into webhook.  WebinarJam provides the following and a note that the webinar_id and schedule_id have to be obtained from a previous API call (GET on available webinars) for the specific webinar the person is being registered for.I think the process is a multi-step process:TicketSpice registers a customer;Zapier GETs webinar information from WebinarJamTicketSpice PUTs the information into WebinarJam.I created the first step and TicketSpice activates Zapier with a new Ticket Registation I selected the next Action as Webinarhook by Zapier to GET information but Zapier shows information for TicketSpice and I n

3
S
2 years ago
O
Olivia.SMVBeginner
asked in How Do I

Customizable Multipage Reports as PDF from Airtable

Curious if anyone has any suggestions or can help us….Looking for help with creating customizable multipage PDF reports from our Airtable data!Currently we’re using Google Docs to create a report, each with it’s own master header, with a varying amount (2-50) of cues (records), each cue needing it’s own group header and each having it’s own set of specific data (10-20 columns). Usually they run anywhere from 2-10 pages long. Our recipients need it in this format. We’d love to have it be aesthetically easy to read, with customizable color coding.Printing as PDF directly from Airtable isn’t working due to formatting, grid spacing, longer descriptions getting cut off, and inadequate headers. Page Designer isn’t working due to only having 1 record per page (even 2 doesn’t work if I “halve” the printing dimensions), and I suspect the same would happen with a Zap, that without the Sheet adjusting for these ranges, that formulas wouldn’t work - for context, sometimes 1 project (report) has 8-

3
Troy Tessalone
2 years ago
M
MyroslavNew
asked in Code & Webhooks

Shopify and Facebook Conversions events deduplication

 Hello. Need Help with Shopify +Facebook Conversion APP, currently, I set up this Zap, server events received by my Pixel, but events are not deduplicated. I can't set event ID for Shopify Purchase event, it's impossible to hack trackie.Can you help me with that?

3
SamB
Community Manager
2 years ago
S
SinanNew
asked in Code & Webhooks

Create Asana task when cell value falls below a numeric value

Dear Community,I would like to create a Task in Asana when a cell value in a google sheet goes below 80%.I assume I need to use webhooks, but I am having trouble finding the right way to do it. Any suggestions would be greatly appreciated. Thank you!  

3
SamB
Community Manager
2 years ago
B
broker78Beginner
asked in How Do I

Add updated/tagged Outlook emails to Mailchimp

Hi all,I would like to create a zap that selectively allows me to add emails I receive in my Outlook to my Mailchimp. I’d also like to tag them a certain way, if possible.  Example would be say I just received 10 emails. 7 of them I don’t want to do anything with. However, of the remaining 3 I would like to add the senders to my Mailchimp and maybe with different tags. 1 could be a client tag, another a friend tag and another a newsletter tag.  Any suggestions?

3
jesse
2 years ago
P
peteNew
asked in How Do I

Can anybody suggest an alternative approach ... ? (involves Google Sheets spreadsheet)

Hi everybody, I am pretty new to zapier and just figuring out how things can best be done … I have a zap set up that successfully captures and sends 5 pieces of data from my website when a user enters their email address there in a special popup. The zap sends this data to a Google Sheets sheet.  (via instant webhook). The data arrives in GS almost as soon as it is entered on the website. When this data lands in the GS sheet, I then wanted a script to immediately run that uses these 5 pieces of data to look up 3 more pieces of data from another GS sheet, and update the spreadsheet row with these 3 new pieces of data. (So I now have a row in GS sheets with 8 pieces of data in it). I then have another zap set up that, as soon as those 3 new pieces are data are added to the spreadsheet row, the zap fires and sends all 8 pieces of data off to Mailchimp, which then automatically sends an email to the email address that was entered on the website.  Again, this zap is triggered instantly as s

3
Troy Tessalone
2 years ago
S
SanjayNew
asked in Troubleshooting

Unable to connect to Amazon Seller Central

developer id and token is not working with zaper for integration amazon to zapier

3
SamB
Community Manager
2 years ago
S
SJWNew
asked in How Do I

Getting a “Not Acceptable” error when attempting to turn on productive.io Zap


Hi,I’m trying to connect zapier with productive.io and slack. I manage to connect them and test went well. but I can’t turn zap on I got this message everytime.  

3
SamB
Community Manager
2 years ago
T
TanjaBeginner
asked in How Do I

Best way to handle single and subscription-based purchases to enrol users in Thinkific?

Hello Zapier community, I am in a need of finding a solution to the following issue:   1st Issue: We are located in Germany and our customers need to be able to pay via SEPA Direct Debit, which Stripe offers, but the version of Stripe Thinkific uses does not allow it. The customers are only able to checkout with credit card.   2nd issue: We have 2 types of products on our platform. 1. Single courses, 2. Bundles, which consist of several single courses made into a “subscription-based” product.For Single courses the customer is able to pay with Stripe (only cc) and PayPal. For Bundles the customer can only pay with Stripe (only cc)When considering external Payment Solution, we need to make sure that the users get enrolled automatically in Thinktific, are being notified of the course and login details and that if they choose the Bundles they are being charged in different time intervals, each 1 month/3month/12months. We tried using the recommended solution from Thinkific on integrating Pa

3
C
3 years ago
A
AlisEBeginner
asked in How Do I

Outlook category

Hello,I’m sorry if this has been asked already, but I would like zapier to trigger an action if I set a category/tag/flag to an email I’ve recieved. Or if there is some kind of work around?Many thanksAliE

3
Troy Tessalone
3 years ago
V
valkyre57Beginner
asked in How Do I

asana to jira connect connect project to project with ticket update

hello everyoneI am trying to create from Asana to jira cloud “ticket update” zap. i find issue update option but it is not what i want. i want to connect project to project with ticket update if it is possible 

3
Troy Tessalone
2 years ago
D
dannypBeginner
asked in How Do I

Running zapier for multiple companies

Hey all,I setup Zaps for multiple companies, but I want it that they all pay individually for their zap usage. However I don’t want to have to log in between multiple accounts.Is there a way to set this up.I.e.Company 1- uses 10,000 zaps - so I bill credit card 1 for this plan.Company 2 - uses 1,500 zaps - so I bill credit card 2 for this plan.The companies I do work for will never have to log in to Zapier.Thanks,Danny

3
Troy Tessalone
3 years ago
T
tim balleringBeginner
asked in How Do I

Zapier 102: Going beyond Zapier basics replay

Where can I get a link to the replay of  Zapier 102: Going beyond Zapier basics.  I had signed up, but could not attend. Thanks

3
nicksimard
3 years ago
Y
yoseBeginner
asked in How Do I

Twitter username trigger

How do i set up a single zap to trigger from multiple twitter usernames (using it to google sheets)  When i add the twitter username it should look for, how should i write it should look for multiple usernames (without need to create a separate zap for each username)

3
Y
3 years ago
B
boblinNew
asked in How Do I

Can’t find where to set External User ID in OneSignal

The external_user_id is an identifier you set which helps map your unique database User ID's to the OneSignal player_id device record. This could be any unique identifier like Firebase User ID, CRM User ID, or even email if you choose.However,  I cannot find the setting to use the external_user_id in OneSignal settings

3
SamB
Community Manager
2 years ago
Terms & Conditions