Question

Zoom recording trigger for users recordings under Account Management - Recording Management

  • 13 July 2021
  • 4 replies
  • 18 views

I have an admin Zoom account with several users in it.

I would like to trigger new recordings made by any user linked to my admin account.

These recordings are available in Zoom through Account Management then Recording Management.

I have connected the admin Zoom account to Zapier and it only retreives “personal” recording - i.e. recordings made by the admin account itself (avaiable through  Recordings- it doesn’t retrieve the users recordings.

Is there a way to retreieve user recordings as well?

Thanks in advance!


4 replies

Userlevel 7
Badge +10

@TalentEducators 

I’m flagging this to get confirmation - but I suspect recordings from linked users can’t be captured - only ones by the admin user themselves.

Userlevel 5
Badge +8

Hey @TalentEducators, welcome to the Community!

@AndrewJDavison_Luhhu is correct here. It’s not possible to trigger a Zap for recordings that fall under an "admin / parent account" level connection in our Zoom integration. Currently it’s only possible to trigger for recordings made by the specific user that is connected to the Zap.

That said, we do have a feature request open for this so I’ve added your vote to that. This helps us to keep track of the number of interested users. I don’t have an ETA on when this feature would become available but we’ll be sure to notify you by email as soon as it is! :)

I arrived here after searching solutions for the same problem. Please add me as an additional vote.

Userlevel 5
Badge +8

Hey @Clint Townsend,

Welcome to the Community! I’ve added your vote to that feature request as well. We’ll be sure to send you an update by email once it’s been implemented! :)

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