Best answer

Zoho CRM - creating a meeting connecting it to the lead record

  • 11 January 2022
  • 2 replies
  • 48 views

I have created the Zap in the screenshots below. It is triggered when someone books an appointment with me in Book Like a Boss. The Zap is intended to check and see if the person is a lead, if not it creates the lead. The second part is to create the appointment in Zoho and link it to the lead. 

 

Everything is working except that the meeting is not linked back to the lead record. The leads name shows up in the appointment, if I click on it, it takes me to the leads record, but the open activities still shows nothing listed. 

How can I connect these two records?

 

Thanks,
Shawn

This post has been edited by a moderator to remove sensitive information. Please remember to obfuscate any personally identifiable information prior to posting as this is a public forum. 

icon

Best answer by Encoresc 11 January 2022, 13:11

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +14

Hi @Encoresc 

Check under Invited Meetings since it’s a Meeting.

 

Thanks Troy, completely missed that!