Question

Zaps turning off by itself and no notifications

  • 1 April 2020
  • 2 replies
  • 254 views

Occasionally our zaps turns themselves off, especailly a zap that links between a New Purchase in Kajabi to a Google Spreadsheet.  This has happened about 3 times in the last 6 mths or so.
And why isn’t there a notification via email etc advising that this has turned off so that we are made aware?

Thanks for your help,

Cheers
Donna

 


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2 replies

Userlevel 7
Badge +9

Hey @Donna,

We just wanted to check in here to see how things were going with your Zaps. Were you able to figure out why your Zaps were turning off and were you able to set up notifications around this?

Let us know - we want to make sure things are working well and that you’re taken care of!

Userlevel 7
Badge +10

Hi @Donna 

To help mitigate this you can create a zap to monitor it.

The trigger would be “Zapier Manager → Zap Turned On/Off” - you can then have the second step send you an email/SMS whatever.

If your zaps turn off again, this zap will trigger and alert you.