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Best answer

Zapier - Youtube to Discord Video Thumbnail Issue

P
Userlevel 2

Everytime I post new video it gives me notification but it is not fetching any thumbnail of video. any help appreciated.

icon

Best answer by christina.d 9 September 2022, 23:48

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

65 replies

JammerS
Userlevel 6
Badge +3

Hi @Shterev 

 

I’ve added you to the list of affected users and we’ll update you via email once available. Thanks!

jammer․solijon
S

Hi folks, this is an issue that a couple of people have been running into with Discord. I know that it’s frustrating to have thumbnail images work sometimes and not others, and I’m sorry about that. 

There is an open report for this issue, @panoj37456, @Ghostlion and @PristineFrog you have all been added as affected users on that issue, which lets the team know how many users have been affected and also means that we will send you an email if we have an update on this.

 

I have the same issues, can you add me to the list

 

christina.d
Userlevel 7
Badge +9

Hey friends!

👋🏽 Very much a belated update but this bug is officially closed. If you are posting an image url on Discord using Zapier, it will now show a thumbnail image. 

Apologies for the delay and thanks for your patience on this one! 

T

Having same issue in Discord, LinkedIn, and Twitter. Facebook works fine though.

SamB
Rank
Userlevel 7
Badge +11

Hey @resetobywatelski!

I’m sorry you’re running into this issue as well. I’ve just checked on the issue report and it looks as though it’s been closed recently.

Could I ask you to reach out to our Support team about this? They’ll be able to investigate this further and can reopen the issue if necessary. The best way to reach them is by using our Get Help form. Thanks! :)

R

we are observing a similar issue when uploading YT videos from YT to Ghost. Thumbnails are missing.

When do you intend to fix this issue? From what I’m reading it’s been more then a year.

SamB
Rank
Userlevel 7
Badge +11

Hey there, @Jstyl_8 and @AdrienneDriggs!

I’ve added you both to the list as well. We’ll be sure to email you as soon as it’s been sorted! :)

A

Hi folks, this is an issue that a couple of people have been running into with Discord. I know that it’s frustrating to have thumbnail images work sometimes and not others, and I’m sorry about that. 

There is an open report for this issue, @panoj37456, @Ghostlion and @PristineFrog you have all been added as affected users on that issue, which lets the team know how many users have been affected and also means that we will send you an email if we have an update on this.

 

Hi, I also have this problem, can I get on the same list?

Hi Same problem here but with Instagram mostly. List me please too?

J

not sure if I should post it here, but I am having a similar issue but using twitch instead of youtube.

 

Basically the thumbnail is there but the image is always the same, and it points to another image not the one shown in the thumbnail.

nicksimard
Userlevel 7
Badge +11

Hi @RoboKnightTV!

I've gone ahead and added your vote for that feature. We'll let you know via email when that's been implemented.

R

Hi folks, this is an issue that a couple of people have been running into with Discord. I know that it’s frustrating to have thumbnail images work sometimes and not others, and I’m sorry about that. 

There is an open report for this issue, @panoj37456, @Ghostlion and @PristineFrog you have all been added as affected users on that issue, which lets the team know how many users have been affected and also means that we will send you an email if we have an update on this.

 

It's also a problem for me.

nicksimard
Userlevel 7
Badge +11

Hi @Enald!

I’ve added you as an affected user, so you will receive an email notifications when it’s been resolved.

E

HI, I’m also having this issue please add me so i can received how to fix the problem.

thanks

Liz_Roberts
Userlevel 7
Badge +8

@auga sorry you are encountering this! I have added you to the report so that you will receive updates via email as they’re available. 

A

Hi there, it looks like I’m experiencing this issue as well.

Liz_Roberts
Userlevel 7
Badge +8

@Marinos_bruh you have been added as well and will receive updates via email.

M
Userlevel 1

Hello!!

I have the same problem so can you please add me in the list so I know when the problem is solved??

Danvers
Userlevel 7
Badge +12

Hi @u&%8J3gA 

 

I don’t have an ETA on this fix, I’m sorry. There are a number of factors that can affect when an issue will be fixed, including the number of users who have reported the issue, the number of users who use the integration overall, as well as some internal factors. 

 

I understand that it’s frustrating in the meantime, I’m sorry that I don’t have a better answer for you. 

U

Hi there,

I assume if you’re sending something to Discord that you’re using the Send Channel Message in Discord action. I don’t see a place in that action to specify a thumbnail or image. In fact, I see an existing feature request here to add the option to attach images/files when using that action, so I've gone ahead and added your vote for it. 

If that gets added, we’ll notify you via email. In the meantime, I don’t think that’s going to be possible, unfortunately.

 

It's been months now for what seems like a rather simple issue to deal with. What is the ETA on this fix? 

N

I have the same issue, there is no thumbnails on my videos that are bing added, the only thumbnail that showed up was when I was setting up Zapier and there was a test to send ans check if that works on discord, after that no thumbnails at all, that is kind of weird, I hope you guys will be able to fix that issue! 

Unfortunately no. They are not going to do anything to mitigate this issue. This is an old issue. Even after this many complaints they haven't done anything. I'm moving to IFTTT. In fact I already did. It has got a better YouTube integration. You should check it out. Zapier is not going to fix it's issue. Move on. 

Ok i see, thanks! I will have a look at IFTTT myself! 

R
Userlevel 1

I have the same issue, there is no thumbnails on my videos that are bing added, the only thumbnail that showed up was when I was setting up Zapier and there was a test to send ans check if that works on discord, after that no thumbnails at all, that is kind of weird, I hope you guys will be able to fix that issue! 

Unfortunately no. They are not going to do anything to mitigate this issue. This is an old issue. Even after this many complaints they haven't done anything. I'm moving to IFTTT. In fact I already did. It has got a better YouTube integration. You should check it out. Zapier is not going to fix it's issue. Move on. 

N

I have the same issue, there is no thumbnails on my videos that are bing added, the only thumbnail that showed up was when I was setting up Zapier and there was a test to send ans check if that works on discord, after that no thumbnails at all, that is kind of weird, I hope you guys will be able to fix that issue! 

1 Attachment
R
Userlevel 1

same issue here….actually what's the problem here?? ive seen you guys talking about the same problem for months now. Why isn't it has been resolved yet??why is taking months for this simple issue ?? i  think we are gonna need to move to other integration platforms as zapier clearly not doing anything to resolve such a major problem we are facing in the YouTube integration 

 

@Danvers 

Z

Can u add me too im having the same issue, its really annoying that it does that, im hoping this gets fixed soon.

 

Liz_Roberts
Userlevel 7
Badge +8

@luluke1287 you have been added!

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