Best answer

Zapier's filter doesn't work

Userlevel 1

I make a 3 step zap including filter.

First, New responses in spreadsheet in google forms

then filtering the answers like an image below

after that add a tag to subscriber by ConvertKit

I passed all test but when I turn on the zap, it doesn’t work.

How can I fix it? Is a problem that value is an Korean?

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Best answer by studypie 29 July 2020, 14:59

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

Userlevel 7

+10

Hi @studypie

When you say it doesn’t work after switching on - are you seeing a specific error?

Userlevel 1

@AndrewJDavison_Luhhu

No there’s no errors as I noticed.

Just It doesn’t work at all. I cannot find the reason.

It does not appear on the tasks too.

Userlevel 7

+10

@studypie

I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

Sit tight, and someone will contact you soon.

Userlevel 1

@AndrewJDavison_Luhhu

I fixed it with help by zapier support team!

I changed my trigger from [New response in spreadsheet in google form] to [New row in spreadsheet]

then it works!

I really appreciate to your concern. Thanks!

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