Question

Zap Typeform / Gmail: To send a message, it needs at least one To, Cc or Bcc address

  • 7 January 2021
  • 3 replies
  • 17 views

Hello, Since this morning I've been trying to set up my zap correctly. I've done several tests by answering to my  typeform and according to the different scenarios...the mails send well, but I receive on the same time in my mailbox some error messages » Gmail: To send a message, it needs at least one To, Cc or Bcc address. However this field is well filled in, can you please help me ? Best regards

https://cdn.zapier.com/storage/photos/cf8f87ee1c0114ab73ea8eb9b89a8557.png


3 replies

Userlevel 5
Badge +5

Hey @Fatima,

and you cannot find an email address in any datapoint that you are using for testing the trigger? Is the email field a required one in typeform?

Userlevel 7
Badge +10

Based on your screenshot the dynamic data point has ‘no data’ for the To email address, which is needed to send an email.

You may want to make sure that data point is required on the Typeform.

Alternatively, you may need to add a Filter step to check that the data point from Typeform has a value that exists.

 

Userlevel 7
Badge +10

@Fatima 
Just checking in to see if you still need help with this? 

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