About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zap sends 2 outbound mails instead of one

  • 16 March 2021
  • 5 replies
  • 100 views
L

Hi, my Zaps sends 2 mails instead of the normal 1 outbound mail to my clients, somebody who has the answer to this problem?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Luc 

What apps are you using in the Zap?

What are the your Zap steps?

Check your Zap Runs history details for the DATA IN/OUT for each step: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

Clickfunnels, in the history I can see that he send twice the task

 

Troy Tessalone
Userlevel 7
Badge +14

@Luc 

Check the timestamps for each of the triggered Zaps.

If the timestamps are different, then it means the trigger event is firing at separate times, thus why separate emails are going out.

You may want to check on the trigger step configurations and possibly add a Filter step as Step 2 in the Zap.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

Hi Troy, 

Thx for the reply,

because I work with clickfunnels I did change the trigger from all funnels to the optin this is the first funnel step, ( there are 2 funnel steps and I think that’s why because it will trigger an outbound email with each step perhaps)

I guess that could be the solution, when this  isn’t the solution I will get back to you.

Thanks for helping me out here

Luc

SamB
Rank
Userlevel 7
Badge +11

Hey @Luc,

Just wanted to check in to see if you were able to get this sorted by choosing a single Funnel Step or by adding a Filter step to the Zap? 

I want to make sure you’re all set here, so please let us know!
 

Terms & Conditions