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Best answer

Zap not triggering for new tagged contacts in Systeme.io

  • 23 February 2021
  • 4 replies
  • 163 views
C
Userlevel 1

My zap is :

systeme.io new contact (optin) and i tried with new tag added too

To

AWeber new subscriber

It correctly works in test mod, but on organic mod, when i try a “fake” registration, nothing happen
Nothing appear in zap history and nothing in my subscriber list in AWeber. 

 

I really don't understand

 

icon

Best answer by SamB 6 July 2021, 10:39

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Charles B 

Make sure your Zap is turned ON.

Check your app connections are authenticated here: https://zapier.com/app/connections

If you still need help, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

Yes it is on of course… 
And yes my app is connected too. 

I already make a ticket for support … I am waiting

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@Charles B 

Support will definitely be able to help. Stop back here if you have a chance to let us know what the issue was.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
SamB
Rank
Userlevel 7
Badge +11

Just to follow up on this one, it looks as though our Support team were able to identify an issue with the New Tag Added Systeme.io trigger not functioning as expected. A bug report has been opened to investigate this further.

For anyone that’s potentially running into the same issue, please reach out to the Support team via the Get Help form. They’ll be able to dig into the Zaps on your account to confirm whether you’re being affected by the same issue and get your details added to the report.

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