Hey guys, just created a Zap to pull from a Google Sheet and send to Omnisend as a new subscriber whenever a new spreadsheet row is added.
I have this made for another Sheet and it works flawlessly. When I test this one, it is able to send the information and create a new subscriber, but when I try to do it organically, it will not send the information from Sheets to Omnisend.
Best answer by Troy Tessalone
Check these help articles: https://zapier.com/apps/google-sheets/help
- Is the Zap ON?
- Is the Zap triggering?
- Is the Zap triggering but resulting in an error?
Check the Zapier Task History: https://zapier.com/app/history/
The new and updated spreadsheet row triggers for Google Sheets are unique in that when there is a trigger event in the spreadsheet, Zapier gets a notification webhook from the Google about this following that notification, Zapier sends Google Sheet a request asking for new data. After this, the trigger works using the normal polling mechanism and these new or updated rows returned will trigger the Zap. This process takes about 3 minutes overall so although the Google Sheets trigger is marked "instant" it really is a hybrid of both webhook and polling techniques. While being slower than any other "instant" trigger, it's still faster than all polling triggers which would take 5 or 15 minutes.