I have created a Zap that connects Azure Dev Ops tickets with Salesforce. The Zap works every time I test it. However, as soon as I try and turn the Zap On, it will automatically switch to “Off” and I will get an email from Zapier saying “Zap could not be switched on. Please try enabling it again, and if you still experience issues, get help”.
I emailed Zapier support and they told me that the error was -
"Access Denied: d260bd27-bac2-682b-bed1-4924e4201643 needs the following permission(s) on the resource PublisherSecurity/bece7e8a-c130-42e7-a6c4-d7bed35a6dba to perform this action: Edit Subscription"
This probably means I need to edit my subscription/security settings in Azure. However, after looking into this, I am not sure exactly what I need to change. Has anyone run into this issue or have an idea for a fix?
Best answer by SamBView original