Question

Why is only some of my existing data coming across when using Transfer?

  • 19 October 2021
  • 1 reply
  • 7 views

Userlevel 1

Is there a reason that I’m not seeing all of my data coming through when I use Transfer?


1 reply

Userlevel 7
Badge +10

Here are some possible reasons for that:

  • 100 items is the read limit for free + trial accounts. This means that you can access the 100 most recent items and then transfer those to your destination app.
  • 25,000 is the write limit for all accounts. Additionally, there is a write limit based on how many remaining tasks an account has for a given month.
  • There is not currently a read limit for paid accounts. This is important because you may have 60,000 items from which you'd like to choose, then based on filters you can transfer the ones you need.

NOTE: Each record that you send uses 1 task. You’ll see a warning message if you don’t have enough tasks to complete your Transfer. You can upgrade your plan if you need more tasks.

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