I have a Zap that is triggered by a new form submission in Gravity. It creates a new customer in Quickbooks and is supposed to send an email with the customer information in Outlook.
If I activate just the new customer portion of the Zap it works fine, creates a new customer. If I just use the email portion it sends the email with no issues. However, when I put these both together,
On new form submission: 1. Create QBO customer then
2. Send email
Nothing happens, I don’t get an email or a new customer created. I’ve also tried using two Zaps (ie one for QBO, and one for Outlook) and the same thing happens, neither one triggers??
Best answer by bsouthwell
Yes I did, it was a user error!! I’ve got 3 or 4 zaps working now.. Thx….