Unable to connect Zoho Mail to create a Zap

  • 26 July 2021
  • 2 replies


I am trying to link my zoho mail account to allow me to create a Zap to hubspot.  When I try and add my zoho mail account I get the following error.  I have a Zoho mail account and use this email to log into Zapier.  Can anyone explain where I am going wrong!  I don’t have a paid account at the moment as I’m still trying to work out how Zapier can help us before commiting.



2 replies

Userlevel 7
Badge +11

Hi @ClareSul 

Try using a private/different browser to authenticate the app in Zapier:

Check the help article:

You can submit a ticket to Zapier Support here:

Userlevel 1

Hi @ClareSul


Did you setup a Zoho mail admin account and a Zoho mail account seperately?