I’ve managed to get new tickets created in Jira when a new ticket is created in ConnectWise.
What I’d now like to do is create a Zap so that when a time entry/comment is added in ConnectWise this adds into Jira. I’ve got the Zap built and I can see where you have the option to create a comment in Jira but I can’t see how you can read the source time entry/comment from ConnectWise. When I’m choosing the field for the new Jira comment there’s no field that references comment, time entry or notes.
I fear that Zapier can add comments into Jira from ConnectWise and vise-versa but can't read them and use them as a field.
Can anyone help?