Best answer

The page photo could not be sent to Facebook Pages.


Userlevel 1

Hello

I am trying to post an instagram photo to my facebook page and I am getting this error. How do I correct this? thnak you 

“Your photos couldn't be uploaded. Photos should be less than 4 MB and saved as JPG, PNG, GIF, TIFF, HEIF or WebP files.”

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Best answer by nicksimard 1 June 2020, 23:53

Hi @lmazzola!

Please make sure you’re using this field from your Instagram step:

It’s not uncommon for users to map different fields there, and then because they’re not images they’ll end up getting an error like yours.

Can you confirm whether you’ve got that particular field chosen?

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2 replies

Userlevel 7
Badge +10

Hi @lmazzola!

Please make sure you’re using this field from your Instagram step:

It’s not uncommon for users to map different fields there, and then because they’re not images they’ll end up getting an error like yours.

Can you confirm whether you’ve got that particular field chosen?

Userlevel 1

Hey thank you it finally worked.