Question

Stopped Zap: Square + Zoom

  • 14 April 2020
  • 2 replies
  • 46 views

Hi,

 

I have successfully created a zap from square to zoom however it is not working. In my tasks history it is saying “stopped”. Please help!

 

Thanks,

Hellena


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2 replies

Userlevel 7
Badge +11

Hi there!

In your Task History page can you click into that item to see the details of why that task was stopped? There will typically be some sort of message in a yellow or red box, for halted and errored, respectively.

In some cases, there will even be a link to a help doc that explains what the message means. Could you check on that and then send a reply here with a screenshot?

Userlevel 7
Badge +11

Hi @hellena! Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know :)