About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Shopify > Google analytics updating cancelled orders

  • 25 January 2022
  • 2 replies
  • 186 views
E
Userlevel 1

Hello,

I am wondering if there is a way to upload refund data to Google analytics from Shopify? I can’t see any actions which are linked to enhanced ecommerce..

Thanks!

icon

Best answer by SamB 18 April 2024, 15:22

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

SamB
Rank
Userlevel 7
Badge +11

Welcome to the Community, @ElliottF!

I’ve had look at the available triggers for Shopify and I’m not seeing a “New Refund” trigger specifically. We do have an existing feature request open for a “New Refund” trigger though, so I’ve added your vote to that. I can’t give any ideas as to when that trigger would become available, but we’ll be sure to email you as soon as it is.

That said, I did spot that Shopify has a New Paid Order trigger which appears to allow you to select the order status of refunded:
236b1643a5a328d0153c1760395cde92.png

I’m not 100% certain if that would give you all the necessary refund information that you’re after, but presumably you could use that alongside a Create a Measurement Google Analytics action to record that an order has been refunded. 

Hope that helps! :)

SamB
Rank
Userlevel 7
Badge +11

Just wanted to follow up here to announce that a New Refund trigger has been added to the Shopify app on Zapier! 🎉

51758dc0f1d7f1ffc580daa7055a948e.png

I hope you’re able to give this trigger a try soon, and if you run into any issues with it please do let us know. 

In the meantime, happy Zapping! ⚡

Terms & Conditions