I have a step in my Zap to send a channel message to Slack. It's marked 'yes' to send as a bot, but the message comes through to the channel as coming from me as an individual. There is another Zap that posts a different message/update to the same channel, and that one does come through as a bot.
Have tried changing the bot name, marking as 'no' and then running it and then switching back to 'yes' - no resolve to the issue. Is there a way to fix this?
Best answer by jesse
To share context with the rest of the community, because of how the Slack API handles authentication, it doesn't allow bots to post files but it will let users post files.
One way to work around this is to create a Slack User account specifically for posting as a bot. Once you connected that Slack account to Zapier, you could then post as the bot account instead of real person's account.
In the meantime, we've made a note of this feature and passed it along to the Slack team for consideration in upcoming updates to their app.