I keep trying to create this zap where all my automatically recorded ring central phone calls are saved into my google drive once a new recording is generated from a phone call.
I have several other ZAPS created with my ring central account, however for this one, i keep getting this same message:
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Common Problems with RingCentral on Zapier
The RingCentral API will only send back the recordings, calls, SMSs, voicemails, etc for the logged in user. If you need to get recordings for other users, you'll need to connect their RingCentral accounts to Zapier and set up a zap for each one. Once you have one zap set up, you can copy it (you can do so by clicking on the down arrow on the right side of the zap from your dashboard and selecting "copy") and then swap out the connected account in the trigger.
I’m logged in under my user name and i’m only trying to move my recordings over. I am the Ring Central Admin so i’m unsure as to why this is happening.
Can anyone help me please? Thanks!
Best answer by SamB
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