Question

New contacts added in Google Sheet not added to Sendinblue automatically

  • 26 July 2021
  • 4 replies
  • 27 views

Hello, I have a problem with the automation of the Zap.
I want to link Google Sheet and Sendinblue.
The test works: the new contact on my google sheet is added to my sendinblue contacts when I select the contact on Zapier.
But when zap is activated and there is a new contact on my Google Sheet, it does not get added to sendinblue. I have to select the new contact on my zap, it is not automatic.


How do I do this?


Thanks in advance

 


4 replies

Okay,

 

Yes, even when refreshing the page, the contact is not added. I have to select it on Zapier.

The list is not double opt-in

Userlevel 7
Badge +11

Hi @Margaux Ctt 

Make sure to test with a unique email address each time so that you can trace and troubleshoot.

Make sure to refresh SIB after testing your Zap.

Are you using a double opt-in for your SIB List? (if yes, then the contact may not appear until after they’ve double opted-in)

Screenshots :

 

 

Thank you !!

Userlevel 7
Badge +11

Hi @Margaux Ctt 

Please provide screenshots of how your Zap steps are configured.

GSheets help articles: https://zapier.com/apps/google-sheets/help

SIB help article: https://zapier.com/apps/sendinblue/help

Reply