Missing registration fields from Cvent

  • 19 July 2021
  • 1 reply

My Cvent to Pardot Zap is not seeing some basic fields on my Cvent registration form. I am missing fields like city, state, country and Zip from my SOAP API connection from Cvent to Zappier. are there any settings I should explore? Cvent requested a full XML of the data call. Is there any way for me to pull this? I have a support ticket open with Zappier, but they are not responding days later.

1 reply

Userlevel 3
Badge +6

Hey @Nalla217,

I’m sorry you’re missing those fields from your Cvent registrations. I’ve taken a look into this and it seems that there is an existing feature request to have those fields included from Cvent. I’ve added your vote to that request to help keep track of how many users are interested in this. 

I don’t have an ETA on when that will be implemented but we’ll be sure to email you as soon as it is! We’ll also be sure to update this thread once those fields are available. :)