Question

Leads ads and phone number

  • 7 December 2020
  • 2 replies
  • 30 views

I’ve linked my lead ads to my google sheet but for some reason the phone number option doesn’t appear

Also I can only choose full name and not first name and last name 

Any ideas?


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2 replies

Userlevel 7
Badge +10

Is phone number being collected on the FB Lead Ad?

I believe full name vs first/last name is a setting on the FB Lead Ad form.

Please provide a screenshot of the data points being returned from the FB Lead Ad trigger.

Try pulling thru a different example to use to configure the Zap steps.

Also, try submitting a test and using that example to configure the Zap.

 

Userlevel 7
Badge +9

Hey @McVie973 Did you manage to solve this. Please let us know if you were able to use any of Troy’s suggestions.